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Insurance & Contractor Tips

Insurance Process

If there is one thing we understand very well, it is the insurance process. Getting insurance involved with your roof replacement can be scary, frustrating and tiresome.


We work hand in hand with you throughout the entire insurance process. We understand what they need, what you need, and what will be best for you and how we can help.

Here are some insurance tips:

  1. Call us first to asses the damage and see if your insurance would likely cover the damage that occurred.

  2. Call your insurance when the damage happens, don't wait an extended amount of time.

  3. Schedule the inspection and file the claim as soon as possible.

  4. Be persistent with your insurance, and when you get your paperwork back don't worry. We can help you understand exactly what they want and what they will cover.

Choosing a Contractor

Ask for References

If you're able, it's best to talk to homeowners or businesses the contractor has done work for. Were they satisfied with the work? Was the work finished? Did the contractor keep to the agreed upon price and schedule? Were phone calls to the contractor returned? Is the contractor likely to be around in the years to come in case you have a problem or need warranty work?

Don't Automatically accept the lowest bid

There's an old saying "you get what you pay for" that could be applied here. A higher bid may be worth the price in better materials, workmanship, reliability, and warranties. A large number of complaints filed against contractors are the result of homeowners taking the lowest bid without taking all the other factors under consideration. The low quality work or unwillingness of the contractor to come back if there are problems lead to the unhappy homeowner.

Make sure your contractor is properly licensed & insured

What if a roofer accidentally dents your car, breaks a window or, heaven forbid, drops something from the roof and hurts someone? A Rock Springs contractor tore off a roof with space sheathing and didn't cover it before the crew left for the night. When he came back to the unoccupied home the next day after it had rained, the interior of the house was damaged to the tune of tens of thousands of dollars.

Labor & Material Warranty

All shingle manufacturers offer some type of materials warranty, although some warranties are better than others. But, does your contractor offer a labor warranty? If not, then even if a manufacturer replaces defective materials, who will put the new material on? The homeowner could be stuck with the cost without a labor warranty. Our manufacturer's roof warranties are the best in the business, including labor. In addition, we offer a contractor's "3-Year, No Questions Asked" come back warranty

Build Code Requirements

Only a small handful of contractors have taken the time or effort to learn the International Building Code or city codes thoroughly and take the Wyoming Trade Certification exam. Being certified insures your contractor knows the code and won't cut corners, knowingly or not, on the things that protect your house the most.

Do you trust this contractor with your home

Will they value what you value? Will they respect your property by providing a smoke-free, alcohol-free and drug-free environment? When it comes down to it, the most important thing to check is your own gut feeling. How do you feel about this contractor working on what is probably your single largest investment — your home? Why would you risk your most valuable asset?

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